Equality Diversity Annual Report 20-21

Last updated: 18th March 2024

North West Ambulance Service Annual Equality, Diversity and Inclusion Report 2020-2021

Equality Delivery System 2 Evidence Pack

Last updated: 25th June 2024

[…] Director of Operations implemented a standing agenda item on his Senior Management Team meetings and invited a different guest each month from the networks/inclusion team to discuss latest work/projects. This allowed the Director of Operations to brief the Senior Operations teams in relation to the latest Equality, Diversity and Inclusion (EDI) work and progress. […]

Risk management policy

Last updated: 7th June 2024

The main objective of this policy is to establish the foundations for a culture of effective risk management throughout the organisation. It sets out clear definitions, responsibilities, and process requirements to enable the principles and techniques of risk management to be applied consistently throughout the organisation.

Emergency medical technician (EMT)

Last updated: 21st December 2023

Working closely with paramedics, our EMTs form part of our emergency response to 999 incidents.

Patient Transport Service (PTS)

Last updated: 8th November 2023

Information for healthcare professionals about PTS provided in Cumbria, Greater Manchester, Lancashire and Merseyside

Accessibility

Last updated: 12th April 2024

[…] HTML webpages. Preparation of this accessibility statement This statement was prepared on 4 January 2021. It was last reviewed on 12 April 2024. This website was last tested against WCAG 2.2 in February 2024 by Mixd. The following tools were used in the review, including automated checkers, browsers, browser plugins, readability test tool, colour […]

MERIT doctor

Last updated: 4th January 2024

MERIT doctors provide advanced medical advice in the event of a mass casualty or major incident in the North West

Special maternity training for ambulance crews

Last updated: 10th August 2022

We have introduced special maternity training and equipment for its ambulance crews to enhance emergency care given to pregnant women in the North West.

Quality Account 2023/24

Last updated: 28th June 2024

[…] will be agreed as strategic priorities, adopted as organisational priorities and reinforced with support from improvement, project management and transformation experts. Our strategy is underpinned by the latest policy and research evidence from implementation and improvement science, with an aim to become better every day. It is an integrative strategy, drawing in expertise from […]

Freedom of Information and Environmental Information Regulations Policy

Last updated: 2nd May 2024

This policy outlines our approach to comply with the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIRs). The legislation provides for the disclosure of information and all recorded data except personal information.