If you’d like to send a message to the crew who came to you, you can complete the thanking staff form with as much information as possible.

Alternatively if you’d like to send a card or letter, please address these to the relevant area office address, depending on where in the North West you live. Please include as much information as possible, including the date and full address the ambulance was called to. This means we can identify the crew that came to you and we can make sure they (and their managers) receive your message.