Each year, we experience a surge in demand for our services during the colder months, and last winter was no exception. Our NHS 111 service received nearly 60,000 calls related to common winter ailments such as sore throats, earaches, and rashes. 

To help you stay well this winter and help us help those who need us most, we’ve created a self-help leaflet filled with practical tips and advice for managing minor health concerns at home. 

When you’re unsure where to turn for non-emergency issues, this leaflet offers tips on how to soothe symptoms like a sore throat, earache, or rash, and where to go for further medical advice. 

Take a look at the leaflet: Self help for common winter illnesses – NWAS – North West Ambulance Service 

Remember, we are here for you this winter. 

If you need urgent medical advice but it’s not an emergency, use 111.nhs.uk. You will be directed to the help you need without having to wait on the phone. For children aged five and under always call 111 and in life-threatening emergencies, dial 999.