You may be eligible for PTS if you have a medical condition which could stop you getting to your appointment by any other means.

To find out if you’re eligible you will need to contact your local booking centre who will ask you some simple questions about your medical condition and your mobility. The questions have been designed to make sure we understand your requirements and so we can match our transport with your medical needs if you are eligible for the service. We want to make sure you travel as safely and as comfortably as possible to and from your appointment.

When you contact us make sure you have your NHS number at the ready – you can get this from your GP or clinic.

If you’re not eligible for the service we’ll let you know about alternative transport options as well as information on how to get help with travel costs.