The trust is upgrading its Electronic Patient Record (EPR), also known as OneResponse. The system gives hospitals and our referral partners access to view a record of the care and treatment a patient has received from NWAS.

The upgraded version of the OneResponse software provides a system that acts and feels like an app to the user but is hosted on a website. This will enable system upgrades to take place without the need for system downtime or partner IT resource being required to reinstall the app.

The PWA for hospitals/stakeholders needs to be implemented ahead of upgrades to the ambulance EPR.

Following implementation, it’s important that all previous versions of the EPR management software are uninstalled as further clinical updates to the ambulance EPR will not be viewable if the hospitals haven’t upgraded to the PWA.

Live testing has now been completed, and we are now at the stage where the PWA can be installed.

The OneResponse Management PWA is the PWA version of the original OneResponse desktop app. The majority of the core functionality of the original desktop application remains unchanged. Please note that if a change to a function is not specified within the guide, assume it is the same as it was in the original desktop application.

No changes to passwords or user IDs will be required. The user will not experience any significant changes to the look and feel of the application.

If any documentation or tutorials are required or any queries or concerns, please contact [email protected].

Improvements

In addition to the PWA, the long-term plan is to have full system integration and this work is underway through a joint development between NWAS, NHSEI and ICS partners.

This project is called the Pan Regional Information Sharing Mechanism (PRISM) and will create the ability to exchange NWAS records with the regional Shared Care Record Systems allowing trusts to access those records.

PRISM will  provide a common standard for the exchange of data for all trusts and with local development  integration to local systems where structured data will be shared. PRISM will also enable NWAS access to the wider health records of our patients, improving patient care and ensuring the best decisions are made about where the patient should be treated.